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PRIVACY POLICY
Mothering the Mother
Last updated: 28 August 2026
Your privacy matters to me. This Privacy Policy explains how Mothering the Mother collects and uses your personal information when you visit my website, purchase a course or product, or work with me directly.
1. WHO I AM
Mothering the Mother is owned and operated by Francesca Secolonovo, trading as Mothering the Mother.
If you have any questions about how your information is handled, you can contact me at:
support@motheringthemother.love
2. WHAT INFORMATION I COLLECT
Depending on how you interact with Mothering the Mother, I may collect:
Your name
Email address
Telephone number
Billing and delivery information
Information provided when you purchase a course, service or product
Information you provide when contacting me
Information you voluntarily provide as part of 1:1 postpartum planning
Website usage information, such as cookies and basic analytics
I only collect information that is reasonably necessary to provide my services, process orders, communicate with you and operate my business.
3. HOW I USE YOUR INFORMATION
I may use your information to:
Process your purchases and payments
Provide access to The Mother's Nest
Deliver 1:1 postpartum planning support
Process and deliver apothecary orders
Respond to enquiries
Send information relating to your purchases or bookings
Send newsletters and marketing communications where you have chosen to receive them
Improve my website, courses and services
Meet legal, accounting and administrative requirements
I will never sell your personal information to another company.
4. EMAIL MARKETING
If you choose to join my mailing list, I may send you emails about Mothering the Mother, postpartum education, The Mother's Nest, 1:1 support, apothecary products, events and offers.
You can unsubscribe at any time by clicking the unsubscribe link in any marketing email.
5. 1:1 SUPPORT AND PERSONAL INFORMATION
If you work with me for 1:1 postpartum planning, you may choose to share personal information about your pregnancy, health, birth plans or postpartum needs.
Please only share information that is relevant to the support you are seeking.
I will treat information you provide privately and will take reasonable steps to keep it secure.
Please be aware that email, online forms and third-party platforms are not completely risk-free.
6. THE MOTHER'S NEST AND COMMUNITY
If you join The Mother's Nest, your information may be used to provide you with access to the course, live cohort and private community.
If a Telegram group is provided, anything you choose to share within the group may be visible to other participants.
Please avoid sharing information that you would not want other members of the group to see.
7. THIRD-PARTY SERVICES
I use trusted third-party services to help operate Mothering the Mother, which may include:
Squarespace for my website
Payment providers to process payments
Email marketing services
Course and community platforms
Video conferencing services
Delivery providers for apothecary orders
These providers may process personal information on my behalf in order to provide their services.
8. COOKIES
My website is hosted by Squarespace and may use cookies and similar technologies to make the website work, understand how visitors use it and improve your experience.
Where required, I will ask for your consent before using non-essential cookies.
You can manage cookies through your browser and, where available, through the website's cookie settings.
9. HOW I PROTECT YOUR INFORMATION
I take reasonable steps to keep your personal information secure and prevent unauthorised access, loss or misuse.
However, no online service can be guaranteed to be completely secure.
10. HOW LONG I KEEP YOUR INFORMATION
I only keep personal information for as long as reasonably necessary for the purpose it was collected, or for as long as I am legally required to keep it.
11. YOUR RIGHTS
Under UK data protection law, you may have rights including the right to:
Ask what personal information I hold about you
Ask me to correct inaccurate information
Ask me to delete information where appropriate
Object to certain uses of your information
Withdraw consent where processing is based on consent
If you would like to exercise any of these rights, please contact me at:
support@motheringthemother.love
You also have the right to complain to the Information Commissioner's Office (ICO) if you believe your personal information has been handled unlawfully.
12. CHANGES TO THIS POLICY
I may update this Privacy Policy from time to time as my business, services or legal requirements change.
The most recent version will always be available on this website.
CONTACT
If you have any questions about this Privacy Policy or how Mothering the Mother handles your information, please contact:
Francesca Secolonovo
Mothering the Mother
Support@motheringthemother.love